It is agreed that such time will be limited to a reasonable amount and that the Union and Company will jointly investigate any case where it appears that an individual is taking an unreasonable amount of time.
The complaint will be reduced to writing and specify as a minimum the following:
The written grievance will be presented to the immediate supervisor. Any grievance not presented to the supervisor within ten (10) business days, after the date of the occurrence giving rise to the employee's complaint, will be considered conclusively abandoned. Thereafter, such grievance will not be presented for consideration or be made the basis for any action under this Agreement or otherwise.
The Company will respond in writing within ten (10) business days from the date that the grievance is received by the supervisor.
Subsequent to an unsatisfactory answer at Step I, a meeting may be scheduled and conducted by the Chief of Patrol and/or their designee and the Business Agent and/or their designee.
The representatives may investigate and review all evidence and testimony bearing on the case and will attempt to arrive at a satisfactory settlement. All evidence or testimony bearing on the case will be available to both the Company and the Union Step II representatives for their collective or individual consideration. The Chief of Patrol and/or their designee will submit the answer to the Union representative within ten (10) business days after the conclusion of the Step II hearings. The grievance will be discussed within thirty (30) days after it has been scheduled for discussion, unless the time is extended by mutual agreement. A grievance that has been processed at Step II will be considered settled if the grievance is not scheduled at Step III within ten (10) business days after the Step II answer has been rendered by the Company. Such scheduling requests will be in writing from the Union to the Company.Step III
If not satisfactorily settled at Step II, three (3) copies of the written grievance will be given to the Business Agent who will give one (1) copy to the employee and refer the case to the Union Grievance Committee which may schedule the matter for discussion at a meeting with MSA LLC Labor Relations. Meetings will be held on scheduled dates and emergency meetings will be scheduled on request of either party. The Union will advise the Company regarding the grievance to be presented at least ten (10) business days before the meeting. The grievance will be discussed within thirty (30) days after it has been scheduled for discussion, unless the time is extended by mutual agreement or the grievance will be considered settled. Labor Relations will give its answer to the Union within ten (10) business days after completion of discussions of any grievance unless such time is extended by mutual agreement.
The Company and Union representatives will have the power to jointly adjust grievances at the Step I and II level.